As the developers of a widely appreciated AI chatbot, we thought of making you vigilant about how this feature is being used by major businesses currently and the benefits they are reaping out of it.
From speaking to a virtual assistant on a smartphone to talking to smart speakers, people have become used to interacting with chatbots on a daily basis.
Over time, it has become more common for companies to use this technology as a way to cut costs and save time.
Chatbots are loved by many ads they are that could be used for many niches and the ability to customize it both for personal and professional uses.
To provide customers with 24/7 access to services, many businesses have decided to start using chatboxes in many different use cases and business functions, including everything from financial advice to medical help.
In no particular order, we have created a list of 5 common examples.
1. Marriott International’s Hotel Chatbot
Marriot International’s chatbot known as “Chatbotlr”- which is available through Facebook Messenger and Slack- Not only allows members to research and book hotels at more than 4,700 locations but also allows customers to plan for upcoming trips with suggestions, all through the chatbot at the Customer engagement centre.
2. Apartment Ocean Real Estate Chatbot
Used by over 1,000 companies, Apartment Ocean is a real estate chatbot that greets clients personally through Facebook Messenger and allows its users to increase revenue and provide clients with detailed customer support and automatically collect important information. All without spending a long time answering common customer questions.
3. Feebi Restaurant Chatbox
Feebi- an AI restaurant service chatbot that interacts with customers through Facebook Messenger- is equipped with customer service features, it can be used for 90% of all common customer service tasks, such as allowing customers to quickly make reservations, providing answers to menu requests and opening times, and answers FAQs
4. Kasisto’s KAI Financial Chatbot
Back in 2016, Kasisto launched the first version of its financial chatbot known as “KAI”
The bot- which had a second version launched in 2018 which was trained to manage many financial tasks, from simple retail transactions to the more difficult tasks of corporate banks. According to Kasisto, 90% of conversations with KAI- which now has over 18 million users- are completed without any form of human interference.
5. Babylon Healthcare Chatbot
Babylon Health has a platform that features a 24/7 AI chatbot. The chatbot which achieved “unicorn status” in August 2019 is designed to interact with users and generate diagnoses based on symptoms. It can also connect users with specific healthcare providers, as well as allowing customers to interact in the same way they would when talking to a health professional.
More: when it comes to businesses, it is apparent that chatbots will continue to improve and grow in popularity in the coming years.
And as chatbots continue to improve, Artificial intelligence chatbots will be used for customer service across every industry.
With multiple success stories across the globe, Qodeify’s AI chatbot is loved by many for its features. Irrespective of the niche you are in, we will develop your customized AI chatbot ensuring hassle-free business operations. Contact us here.