The growth of technology has led to many wonderful innovations. Chatbots will go down in history as the most significant of these. Research conducted by Invesp indicates that chatbot technologies can assist organizations in saving up to thirty percent of the expense that would have been used for customer support services. It’s all down to the fact that they successfully cut down on lead time and can respond to up to 80% of the most common questions or requests that clients send in.
This article will talk about the best open-source chatbot frameworks available in the market.
1. Microsoft Bot Framework
We all know Microsoft for producing a variety of successful technological products, including the widely used operating system Windows, Microsoft Office Suite, and many more.
In 2016, they introduced a platform specially developed for software developers, the ability to create their own chatbots for use in their applications. In light of this, the Microsoft Bot Framework enables you to design, connect, test, and deploy your own chatbots with the assistance of the company’s specialists.
At present, one of the chatbot frameworks that are most highly regarded is Intercom. It not only offers solutions for better client connections, but it also offers a product that can assist your users in learning more about your service. Both the framework and its chatbots are capable of supporting a variety of languages.
In this instance, the procedure is user-friendly and boasts an appealing UI and UX. During this time, the clients using the framework receive support from the sales team and the specialists.
In the same vein as Intercom, Drift is an entirely cutting-edge solution that improves the efficiency of communicating with your clients. In addition to the chatbot, it provides live chat, account-based marketing, email marketing, and similar services.
Drift can automatically book appointments for the sales staff. One other thing you should be aware of is that the Drift team has published a large number of materials in order to facilitate their customers’ ability to conduct research and gain a better understanding of this system.
Botpress chatbot framework is subjected to many tests by developers from around the world to reduce errors and enhance the available functionality. On the other hand, the service provider also provides a paid chatbot builder that is ideally suited for use by major firms and businesses. Two of the most helpful characteristics of this framework are its analytics and reporting capabilities and its human-in-the-loop component.
Wit.ai is another digital titan, and it’s none other than Facebook. It’s similar to Botkit in that respect. Wit.ai has established itself as the platform of choice for many companies ever since it was acquired in 2015.
For instance, the Wit.ai natural language processing (NLP) engine is what powers the Aisa Holmes bot, which assists real estate firms in their interactions with customers. In addition, this open-source and cost-free chatbot generator can support more than 130 different languages with its voice control functions.
Last but not least, if you want to develop your own chatbot with features tailored to your needs, get in touch with us as soon as possible. We can assist you. Qodeify is a software development firm in Texas that offers various services, including software design, software development, and business consultancy!
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