When it comes to the after services, Tesla is not at the top while their competitors are going a quite good job at it. And till now the company never had any service for cars when they met with accidents. So, on 29th Jan, Tesla declared that they would offer collision repairs at their service centres. Back in 2018, Elon Musk made a promise to do this hence this is no big surprise.
Telsa Company’s chief Elon Musk spoke about Tesla’s plans to perform most collision. According to CNBC now Tesla’s Service Centers can perform the different types of collision repair in-house. The customers have got out a message entitled “Collision Repair is here” from the automobile company. They say that their local Tesla Service Centres can now be an alternative option for body shops for repairs including minor dents, scratches and more.
A few years ago, the automaker was already fixing certain types of damages within 24 hours. But it was also expecting to offer same-day and one-hour repairs, as well. According to CNBC, Tesla announced in its fourth-quarter financial report for 2020 and they have earned $678 million for the services they provide. The collision repairs and the other services could well become a big source of income for Tesla.
In Tesla’s message, they stated that suspension and axle damage, front and rear bumpers, liftgates and side mirror caps, with doors, hoods, wheels and all glass repairs are among the services they are going to provide. In case you want a repair for your car, login to the Tesla app and choose “Collision & Glass Repair” to fix an appointment.
Since communications through its app instead of by phone calls provide a written record of all communication the company, it is possibly making a big push towards handling all customers. It is clearly visible that Tesla is pushing its customers to carry out all the communications through their app instead of calls.